Where to File Insurance Complaints

Every day, GJEL attorneys assist clients and prospective clients with their insurance claims regarding car accidents and other personal injury cases. In over 30 years of practicing personal injury law, we’ve seen just about every “trick in the book” from insurance companies, including asking people unfair or manipulative questions during a recorded conversation, requesting medical records that infringe on people’s privacy, and biased examinations by company doctors.

If you think your insurance company–or the insurance company of the person who injured you–may be using deceptive, fraudulent, or manipulative tactics against you or a loved one, we encourage you to file a complaint with the Insurance Department of your home state.

Alabama

Mailing Address
P O Box 303351
Montgomery, AL 36130-3351

Alaska

Juneau Street Address
9th Floor State Office Bldg.
333 Willoughby Avenue
Juneau, Alaska 99811-0805
(907) 465-2515
Fax (907) 465-3422
TDD (907) 465-5437

Anchorage Street Address
Robert B. Atwood Building
550 W. 7th Avenue, Suite 1560
Anchorage, Alaska 99501-3567
(907) 269-7900
Fax (907) 269-7910
TDD (907) 465-5437

Arizona

Street Address
2910 N. 44th Street, Ste. 210 (2nd Floor)
Phoenix, AZ 85018-7269

Arkansas

Street Address
1200 West Third Street
Little Rock, AR 72201-1904
(501)371-2600 or 1-800-282-9134
(501) 371-2618 fax

California

Consumer Services Division
California Department of Insurance
300 South Spring Street, South Tower
Los Angeles, CA 90013

Fraud Division
California Department of Insurance
9342 Tech Center Drive, Suite 100
Sacramento, CA 95826

Producer Licensing Bureau
California Department of Insurance
320 Capitol Mall
Sacramento, CA 95814
800-967-9331 or 916-322-3555

Legal Division
California Department of Insurance
45 Fremont Street
San Francisco, CA 94105

Office of the Ombudsman
California Department of Insurance
300 Capitol Mall, Suite 1600
Sacramento, CA 95814
(916) 492-3545

Colorado

Street Address
1560 Broadway, Suite 850
Denver, CO 80202
(303) 894-7499 – Phone
(303) 894-7455 – Fax
(800) 930-3745 – Toll Free Outside Denver

Connecticut

Mailing Address
Property & Casualty Division
PO Box 816
Hartford, CT 06142-0816
Mailing Address
Consumer Affairs Division
PO Box 816
Hartford, CT 06142-0816

Delaware

Dover Street Address
841 Silver Lake Blvd.
Dover, DE 19904
(302) 674-7300

Wilmington Street Address
Carvel State Office Building, 5th Floor
820 N. French St.
Wilmington, DE 19801
(302) 577-5280

Florida

Street Address
Division of Consumer Services
200 East Gaines Street
Tallahassee, FL 32399-4288

Georgia

Street Address
Two Martin Luther King, Jr. Drive
West Tower, Suite 704
Atlanta, Georgia 30334
Main Telephone: 404-656-2070
Toll Free: 800-656-2298
Fax: 404-657-8542

Hawaii

Mailing Address
Insurance Division
P.O. Box 3614
Honolulu, Hawaii 96811
Street Address
King Kalakaua Building
335 Merchant Street, Rm. 213
Honolulu, Hawaii 96813

Idaho

Mailing Address
700 West State Street
P.O. Box 83720
Boise, ID 83720-0043
Street Address
700 West State Street
Boise, ID 83720-0043
Phone: 208-334-4250

Illinois

Springfield Street Address
320 W. Washington Street
Springfield, IL 62767-0001
Chicago Street Address
James R. Thompson Center
100 W. Randolph St. Suite 9-301
Chicago, IL 60601-3395

Indiana

311 W Washington St
Indianapolis, IN 46204-2720
(317) 232-2385

Iowa

Street Address
330 Maple St.
Des Moines, IA 50319-0065
Des Moines Area: 515-281-5705
Toll Free (within Iowa): 877-955-1212

Kansas

Street Address
420 SW 9th Street
Topeka, KS 66612
Phone: 785-296-3071
Phone: 1-800-432-2484 (in Kansas only)

Kentucky

Mailing Address
P.O. Box 517
Frankfort, KY 40602-0517
Phone: (502) 564-6034

Louisiana

Street Address
1702 N. Third Street
Baton Rouge, LA 70802
(800) 259-5300
(225) 342-5900

Maine

Street Address
34 State House Station
Augusta, ME 04333

Maryland

Street Address
200 Saint Paul Place, Suite 2700
Baltimore, MD 21202
1-800-492-6116
410-468-2000

Massachusetts

Street Address
One South Station, 5th Floor
Boston, MA 02110
Phone: (617) 521-7794

Michigan

Mailing Address
P.O. Box 30220
Lansing, MI 48909
(517) 373-0220 or
(877) 999-6442

Minnesota

Street Address
85 7th Place East, Suite 500
St. Paul, MN 55101

Mississippi

Mailing Address
P.O. Box 79
Jackson, MS 39205-0079

Street Address
1001 Woolfolk State Office Building
501 N.West St.
Jackson, MS 39201

Missouri

Mailing Address:
PO Box 690
Jefferson City, MO 65102-0690

Street Address:
301 West High Street, Room 530
Jefferson City, MO 65101
573-751-4126

Montana

Street Address
840 Helena Ave.
Helena, MT 59601
444-2040
(800) 332-6148

Nebraska

Street Address
Terminal Building
941 O Street, Suite 400
Lincoln, NE 68508-3690

Nevada

Carson City Street Address
788 Fairview Drive
Suite 300
Carson City, NV 89701
(775) 687-4270
Fax: (775) 687-3937

Las Vegas Street Address
2501 East Sahara Avenue
Suite 302
Las Vegas, NV 89104
(702) 486-4009
Fax:(702) 486-4007

New Hampshire

Street Address
21 South Fruit Street, Suite 14
Concord, NH 03301

Consumer Hotline: 1.800.852.3416
Alternate Phone: 603.271.2261
Fax: 603.271.1406

New Jersey

Mailing Address
P.O. Box 471
Trenton, NJ 08625-0471

New Mexico

Mailing Address
P.O. Box 1269
Santa Fe, NM 87504-1269

Street Address
P.E.R.A. Bldg., 4th Floor
1120 Paseo de Peralta
Santa Fe, NM 87501
(888) 427-5772
(505) 827-4601
Toll Free in New Mexico (800) 947-4722
Service of Process (505) 827-4336
Fax Number (505) 827-4734

New York

Albany Street Address
One Commerce Plaza
Albany, NY 12257

New York City Street Address
25 Beaver Street
New York, NY 10004-2319

North Carolina

Mailing Address
1201 Mail Service Center
Raleigh, NC 27699-1201Street Address

Street Address
Dobbs Building:
430 N. Salisbury St.
Raleigh, NC 27603-5926
800-546-5664 – in North Carolina Only
919-807-6750 – outside North Carolina

North Dakota

Mailing address
State Capitol, fifth floor
600 E. Boulevard Ave.
Bismarck, ND 58505-0320
Email insurance@nd.gov
Main number: 701.328.2440
Toll free: 800.247.0560
Fax: 701.328.4880
TTY line (hearing disabled): 800.366.6888

Ohio

Street Address
50 W. Town Street
Third Floor – Suite 300
Columbus, OH 43215
(614) 644-2658
Consumer Hotline: 1-800-686-1526
Fraud Hotline: 1-800-686-1527
OSHIIP Hotline: 1-800-686-1578
TDD Number: (614) 644-3745

Oklahoma

Mailing Address
P.O. Box 53408
Oklahoma City, OK 73152-3408

Oklahoma City Street Address
2401 N.W. 23rd Street, Suite 28
Oklahoma City, OK 73107
1-800-728-2906
(918) 747-7700
Fax: (918) 747-7720

Tulsa Street Address
4157 S. Harvard, Suite. 121
Tulsa, OK 74135
Local: (405) 521-2828
Toll Free: (800) 522-0071
Fax: (405) 521-6635

Oregon

Mailing address
Oregon Insurance Division
PO Box 14480
Salem, OR 97309-0405

Street address
Oregon Insurance Division
350 Winter St NE
Salem, OR 97301-3883

Pennsylvania

Harrisburg Street Address
1209 Strawberry Square
Harrisburg, PA 17120
Phone: (717) 787-2317
Fax: (717) 787-8585
TTY/TDD: (717) 783-3898

Philadelphia Street Address
801 Market Street, Room 6062
Philadelphia, PA 19107
Phone: (215) 560-2630
Fax: (215) 560-2648
TTY/TDD: (215) 560-2471

Pittsburgh Street Address
Room 304, State Office Building
300 Liberty Avenue, Pittsburgh, PA 15222
Phone: (412) 565-5020
Fax: (412) 565-7648
TTY/TDD: (412) 565-2376

Rhode Island

Street Address
1511 Pontiac Avenue
Cranston, RI 02920(401) 462-9520

South Carolina

Mailing Address
Post Office Box 100105
Columbia, SC 29202

Street Address
1201 Main Street, Suite 1000
Columbia, SC 29201
803-737-6160

South Dakota

Street Address
445 East Capitol Avenue
Pierre, SD 57501
Main Phone Line: 605.773.3563
Producer Licensing: 605.773.3513
Continuing Education: 605.773.3946
Fax: 605.773.5369

Tennessee

Street Address
500 James Robertson Parkway
Davy Crockett Tower
Nashville, Tennessee 37243-0565
615-741-2241

Texas

Texas Department of Insurance
Consumer Protection (111-1A)
P.O. Box 149091
Austin, TX 78714-9091

Utah

Street Address
3110 State Office Building
Salt Lake City, UT 84114
(801) 538-3800

Vermont

Street Address
89 Main St.
Montpelier, VT 05620-3101
Main Phone: 802-828-3301

Virginia

Mailing Address
P.O. Box 1157 Richmond
Virginia 23218

Street Address
Tyler Building, 1300 E. Main St.
Richmond, Virginia 23219
Toll Free Phone: (Virginia Only) 1-800-552-7945
TDD Phone: 804-371-9206

Washington

Mailing Address
PO Box 40255
Olympia, WA 98504-0255

Street Address
5000 Capitol Boulevard
Tumwater, WA 98501
Phone: 360-725-7000

West Virginia

Mailing Address
West Virginia Offices of the Insurance Commissioner
ATTN: Consumer Service Division
PO Box 50540
Charleston, WV 25305-0540

Street Address
1124 Smith Street, Rm 309
Charleston, WV 25301
Toll Free 888-879-9842
TTY 1-800-435-7381
FAX 304-558-4965

Wisconsin

Street Address
125 South Webster Street
Madison, WI 53703-3474
(608) 266-3585, Madison;
(800) 236-8517, statewide;
711 (TDD) (ask for 608-266-3586)

Wyoming

Street Address
106 East 6th Avenue
Cheyenne, WY 82002
Phone: 307 777-7401
Toll Free Number Inside Wyoming 1-800-438-5768
Fax: 307 777-2446
E-Mail: wyinsdep@state.wy.us