A three-vehicle accident on Highway 242 near Concord Avenue in Concord left one person injured during the Tuesday morning commute, highlighting the ongoing dangers that Bay Area motorists face on busy highways during peak travel times.

Details of the Three-Vehicle Accident
The collision occurred at approximately 6:54 a.m. on Tuesday when three vehicles were involved in a crash on Highway 242 in the vicinity of Concord Avenue. California Highway Patrol (CHP) officers responded to the scene and confirmed that three vehicles had collided under circumstances that remain under investigation.
Emergency medical personnel arrived at the accident site and transported one injured individual to a local hospital for treatment. Authorities have not disclosed the extent of the person’s injuries, nor have officials released information about the identities of those involved in the crash.
As of this writing, the CHP continues to investigate the accident to determine what factors contributed to the three-vehicle collision. No information has been released regarding potential causes such as speed, distracted driving, impaired driving, weather conditions, or mechanical failure.
Highway 242: A Critical Contra Costa County Transportation Corridor
Highway 242 serves as a vital north-south connector in Contra Costa County, linking Interstate 680 in Concord with Highway 4, and providing access to communities throughout the area. The highway experiences significant traffic volume during morning and evening commute hours as thousands of Bay Area residents travel to and from work.
The stretch of Highway 242 near Concord Avenue is bustling during morning rush hour, as commuters access the highway from local streets and navigate toward their destinations throughout the Bay Area. The combination of merging traffic, varying speeds, and high vehicle density creates conditions where accidents can occur with little warning.
According to data from the California Office of Traffic Safety and local transportation agencies, Highway 242 has experienced numerous collisions over the years, with multi-vehicle accidents being a particular concern during periods of heavy traffic flow. The confined nature of highway travel, where vehicles travel at higher speeds in proximity to one another, means that even minor driver errors or mechanical issues can quickly escalate into serious accidents involving multiple vehicles.
Common Causes of Multi-Vehicle Highway Collisions
Three-vehicle collisions on highways like Highway 242 can result from various factors, and understanding these common causes is essential for both prevention and establishing liability after an accident occurs.
Following Too Closely
Tailgating represents one of the most common contributing factors in multi-vehicle highway accidents. California Vehicle Code Section 21703 requires drivers to maintain a safe following distance behind the vehicle ahead of them. When drivers follow too closely, they have insufficient time to react if the car in front brakes suddenly, often resulting in a chain-reaction collision that involves multiple vehicles.
Distracted Driving
Despite California’s hands-free law (Vehicle Code Section 23123.5), distracted driving continues to cause countless accidents on Bay Area highways. Drivers who text, adjust GPS devices, eat, apply makeup, or engage in other distracting behaviors may overlook traffic conditions ahead, only to realize it’s too late to avoid a collision. When one inattentive driver causes an initial impact, following vehicles may be unable to stop in time, creating a multi-vehicle pileup.
Unsafe Lane Changes
Highway accidents frequently occur when drivers change lanes without properly checking their blind spots, signaling their intentions, or ensuring there is adequate space in the target lane. Vehicle Code Section 22107 requires drivers to signal continuously for at least 100 feet before changing lanes, and Section 21658 mandates that lane changes be made safely and without impeding traffic. Violations of these requirements can cause sideswipe collisions or force other drivers to take evasive action, resulting in additional impacts.
Speeding and Unsafe Speed for Conditions
Excessive speed reduces a driver’s ability to react to changing traffic conditions, increasing both the likelihood and severity of collisions. California’s Basic Speed Law (Vehicle Code Section 22350) requires drivers to travel at speeds that are reasonable and prudent based on current conditions, regardless of posted speed limits. During morning commute hours, when traffic is heavy and unpredictable, driving at unsafe speeds significantly increases the risk of accidents.
Impaired Driving
While less common during morning hours, impaired driving remains a factor in some early-morning collisions. Drivers who are under the influence of alcohol from the previous night, prescription medications, illegal drugs, or marijuana may have diminished reaction times, impaired judgment, and reduced coordination—all of which contribute to accident risk.
Mechanical Failures
Brake failures, tire blowouts, steering malfunctions, and other mechanical issues can cause drivers to lose control of their vehicles, potentially triggering multi-vehicle accidents. Vehicle owners have a responsibility to maintain their cars in a safe operating condition, and failure to do so can establish liability if mechanical problems contribute to a collision.
Poor Weather and Road Conditions
Rain, fog, standing water, debris on the roadway, and poor road maintenance can all contribute to highway accidents. Drivers must adjust their speed and following distances to account for reduced visibility or decreased traction, and failure to do so violates California’s Basic Speed Law.
Injuries Common in Multi-Vehicle Highway Collisions
Multi-vehicle highway accidents often result in serious injuries due to the forces involved and the potential for multiple impacts. Common injuries sustained in three-vehicle collisions include:
Whiplash and Neck Injuries
The sudden acceleration-deceleration forces in a collision can cause the head and neck to whip forward and backward violently, damaging soft tissues, ligaments, and vertebrae in the cervical spine. Whiplash injuries may cause persistent pain, stiffness, headaches, and reduced range of motion that can last for months or even become chronic conditions requiring ongoing treatment.
Back and Spinal Cord Injuries
The impact forces in multi-vehicle collisions can cause herniated discs, fractured vertebrae, spinal cord compression, and in the most severe cases, partial or complete paralysis. These injuries often require extensive medical treatment, including surgery, rehabilitation, and long-term care, and may result in permanent disability.
Traumatic Brain Injuries
When occupants strike their heads on vehicle interiors or when the brain impacts the inside of the skull due to the violent motion of a collision, traumatic brain injuries (TBI) can result. TBIs range from mild concussions to severe brain damage, causing cognitive impairment, personality changes, and physical disabilities. Even “mild” TBIs can have lasting effects on memory, concentration, emotional regulation, and quality of life.
Broken Bones and Fractures
The impact forces in highway collisions frequently cause fractures to the ribs, clavicle, arms, wrists, legs, ankles, and pelvis. Compound fractures that break through the skin carry an increased risk of infection and may require surgical intervention, such as the use of plates, screws, or rods, to facilitate proper healing.
Internal Injuries
Blunt force trauma can cause internal bleeding, organ damage, and internal bruising that may not be immediately apparent after an accident. Injuries to the liver, spleen, kidneys, lungs, and other internal organs can be life-threatening if not promptly diagnosed and treated.
Psychological Trauma
Beyond physical injuries, accident victims often experience post-traumatic stress disorder (PTSD), anxiety, depression, and other psychological conditions that can significantly impact their quality of life and ability to return to normal activities. The emotional trauma of being in a frightening accident can be just as debilitating as physical injuries.
Liability in Three-Vehicle Highway Accidents
Determining liability in three-vehicle collisions can be complex, as multiple parties may share responsibility for the accident. California follows a pure comparative negligence system under Civil Code Section 1714, which means that each party can recover damages reduced by their percentage of fault, even if they are predominantly responsible for the accident.
Investigating the Sequence of Events
Establishing liability requires a thorough investigation to determine the sequence of events: Which vehicle was struck first? Did the initial impact cause subsequent collisions? Did any driver have the opportunity to avoid the accident through reasonable care? Accident reconstruction experts often play a crucial role in analyzing physical evidence, vehicle damage patterns, skid marks, and electronic data from vehicles to piece together exactly how the collision occurred.
Common Liability Scenarios
In rear-end chain-reaction accidents, the driver who initiates the collision by striking the vehicle ahead is typically liable for damages to that vehicle and may also bear responsibility for subsequent impacts if their negligence sets the chain of events in motion. However, suppose a middle vehicle is pushed into the car ahead by a rear impact. In that case, the driver of the middle vehicle is generally not liable for the forward collision because they could not have prevented it.
When accidents involve unsafe lane changes, the driver who changed lanes improperly typically bears liability for any resulting collisions. Suppose a driver merges into another vehicle or cuts off another driver, forcing them to brake suddenly and causing a chain reaction. In that case, the driver who made the unsafe lane change may be liable for all resulting damages.
Multiple Liable Parties
In some multi-vehicle accidents, more than one driver may have acted negligently, and each may be partially responsible for the collision and resulting injuries. For example, if one driver was speeding while another made an unsafe lane change, both drivers may share liability. Similarly, if one driver’s negligence caused the initial collision, but a third driver who was following too closely could have avoided becoming involved in the accident by maintaining a safe following distance, that third driver may share some liability for their own involvement and injuries.
Third-Party Liability
In some cases, parties other than the drivers involved may be held liable for highway accidents. Government entities responsible for road maintenance may be liable under the Government Tort Claims Act (Government Code Sections 810-996.6) if dangerous road conditions contributed to the accident. Vehicle manufacturers may be liable under product liability laws if defective vehicle components caused or contributed to the collision. Employers may be vicariously liable if their employees cause accidents while acting within the scope of their employment.
Steps to Take After a Multi-Vehicle Highway Accident
Suppose you are involved in a multi-vehicle collision on a Bay Area highway. In that case, taking appropriate steps immediately after the accident can protect your health, preserve your legal rights, and strengthen any future injury claim.
Ensure Safety and Seek Medical Attention
Your priority should always be ensuring the safety of yourself and others. If possible and safe to do so, move vehicles out of active traffic lanes to prevent additional collisions. Turn on hazard lights to warn approaching traffic. Check yourself and passengers for injuries, and call 911 immediately to report the accident and request medical assistance for anyone who is injured.
Even if you do not believe you are seriously injured, you should still seek medical evaluation as soon as possible after the accident. Many serious injuries, including internal injuries and traumatic brain injuries, may not produce immediate symptoms. A prompt medical examination creates documentation of your injuries and establishes a connection between the accident and your medical condition, which is essential for any future injury claim.
Document the Accident Scene
If you are physically able to do so safely, document the accident scene thoroughly. Take photographs of all vehicle damage from multiple angles, the positions of vehicles after the collision, skid marks, debris, traffic signals and signs, weather conditions, and any visible injuries. Collect contact and insurance information from all drivers involved, and obtain contact information from witnesses who may have witnessed the accident.
Report the Accident
California law requires drivers to report accidents to the CHP or local police if the accident resulted in injuries, death, or property damage exceeding $1,000 (Vehicle Code Section 20008). The investigating officer will prepare an accident report that documents the circumstances of the collision, statements from involved parties and witnesses, and the officer’s observations and conclusions about contributing factors. This report serves as a crucial piece of evidence in insurance claims and legal proceedings.
Notify Your Insurance Company
You should notify your insurance company about the accident promptly, as your policy likely requires timely reporting. However, be cautious in your communications with insurance adjusters. Provide only basic factual information about the accident, and avoid speculating about causes, accepting blame, or providing detailed statements about your injuries before medical professionals have thoroughly evaluated you and have consulted with an attorney.
Preserve Evidence
Keep all documentation related to the accident, including medical records, medical bills, pharmacy receipts, vehicle repair estimates, rental car invoices, wage loss documentation, and any correspondence with insurance companies. Do not repair or dispose of your damaged vehicle until insurance adjusters and your attorney have had the opportunity to inspect and photograph it. Preserve clothing worn at the time of the accident, as it may provide evidence of the forces involved in the collision.
Consult with an Experienced Personal Injury Attorney
Multi-vehicle accidents often involve complex liability issues and can result in significant injuries. Insurance companies representing multiple drivers and insurers will work to minimize their liability and the compensation paid to injured victims. Consulting with an experienced California personal injury attorney as soon as possible after the accident ensures your rights are protected, evidence is preserved correctly, and you have an advocate working to maximize your recovery.
Compensation Available to Highway Accident Victims
Victims injured in multi-vehicle highway collisions may be entitled to compensation for all losses resulting from the accident. California law recognizes both economic and non-economic damages in personal injury cases.
Medical Expenses
Compensation for medical expenses includes all costs of treatment related to your accident injuries: emergency room treatment, hospitalization, surgery, physician visits, physical therapy, chiropractic care, prescription medications, medical equipment, and future medical treatment that will be required for your injuries. You may recover compensation for medical expenses you have already incurred as well as reasonably certain future medical costs.
Lost Wages and Lost Earning Capacity
If your injuries caused you to miss work, you may recover compensation for lost wages during your recovery period. This includes not only your base salary or hourly wages but also lost overtime, bonuses, commissions, and benefits you would have received if you had been able to work. If your injuries result in permanent disability or impairment that reduces your ability to earn income in the future, you may also recover compensation for this lost earning capacity.
Property Damage
You are entitled to compensation for damage to your vehicle and personal property that was in the car at the time of the accident. This typically includes either the cost of repairing your vehicle to its pre-accident condition or the fair market value of the car if it is a total loss, along with compensation for damaged personal items such as electronics, clothing, or other belongings.
Pain and Suffering
Beyond economic losses, California law allows recovery of non-economic damages for the physical pain, emotional distress, mental anguish, and reduced quality of life caused by your injuries. Pain and suffering compensation acknowledges that serious injuries profoundly impact every aspect of your life—your ability to work, your relationships with family and friends, your capacity to enjoy hobbies and activities you once loved, and your overall well-being and happiness.
Loss of Consortium
When serious injuries affect your relationship with your spouse or domestic partner, your partner may have a separate claim for loss of consortium, which compensates for the loss of companionship, affection, comfort, care, assistance, protection, and intimate relations that result from your injuries.
The Statute of Limitations for California Highway Accident Claims
California law imposes strict deadlines for filing personal injury lawsuits arising from traffic accidents. Under Code of Civil Procedure Section 335.1, you generally have two years from the date of the accident to file a personal injury lawsuit seeking compensation for your injuries.
If the accident resulted in a fatality, surviving family members have two years from the date of death to file a wrongful death lawsuit under Code of Civil Procedure Section 335.1.
If your claim involves a government entity—for example, if you are claiming that poor road maintenance or dangerous road design contributed to the accident—you must follow the special procedures and deadlines established by the California Tort Claims Act. Government Code Section 911.2 requires you to file an administrative claim with the appropriate government entity within six months of the accident. Only after this administrative claim is denied (or deemed denied) can you proceed with a lawsuit in court.
Missing these deadlines typically results in the permanent loss of your right to seek compensation for your injuries, regardless of the severity of those injuries or the strength of your case. This is why it is crucial to consult with an attorney promptly after an accident, to ensure all necessary steps are taken within the required time frames.
Why You Need an Experienced Bay Area Highway Accident Attorney
Multi-vehicle highway accidents present unique challenges that necessitate experienced legal representation to protect your rights and maximize your recovery.
Establishing Liability Among Multiple Parties
When three or more vehicles are involved in a collision, determining who was at fault and to what degree each party contributed to the accident requires sophisticated investigation and analysis. An experienced attorney will work with accident reconstruction experts to analyze the physical evidence, obtain and review any available video footage, interview witnesses, examine vehicle event data recorders, and piece together exactly how the collision occurred and who was responsible.
Dealing with Multiple Insurance Companies
Multi-vehicle accidents typically involve multiple insurance companies, each working to minimize its own liability and financial exposure. These insurers will attempt to shift blame to other drivers and will use every available tactic to reduce the compensation paid to injured victims. Having an attorney who understands insurance company strategies and knows how to negotiate with multiple insurers levels the playing field effectively and ensures you are not taken advantage of during the claims process.
Maximizing Compensation from All Available Sources
An experienced attorney will identify all potential sources of compensation for your injuries, including multiple at-fault drivers and their insurance policies, your own underinsured/uninsured motorist coverage if at-fault drivers have inadequate insurance, and any third parties whose negligence contributed to the accident. By pursuing all available avenues for recovery, your attorney can maximize the total compensation you receive.
Handling Complex Legal and Medical Issues
Severe injury cases involve complex medical issues that must be adequately documented and presented to insurance companies and, if necessary, to a jury. Your attorney will work with medical experts who can explain the nature and extent of your injuries, the treatment you have required and will require in the future, and how your injuries have impacted and will continue to impact your life. This expert testimony is often essential to recovering full compensation for severe or permanent injuries.
Litigation When Necessary
While many personal injury claims are resolved through negotiated settlements, some cases require filing a lawsuit and proceeding to trial to achieve fair compensation. Insurance companies are more likely to offer reasonable settlements when they know your attorney is prepared to take your case to trial if necessary. An experienced trial attorney provides the credibility and leverage needed to negotiate from a position of strength.
GJEL Accident Attorneys: Protecting Bay Area Highway Accident Victims’ Rights
For over four decades, GJEL Accident Attorneys has represented Bay Area residents injured in traffic accidents, recovering more than $1 billion in compensation for our clients. Our firm’s managing partner, Andy Gillin, has been recognized as one of California’s top personal injury attorneys and has achieved numerous multi-million-dollar verdicts and settlements for clients injured in highway accidents throughout the region.
We understand the physical, emotional, and financial challenges that serious accident injuries create for victims and their families. Our attorneys provide compassionate and personalized representation, focusing on achieving the best possible outcome for each client we serve.
Our Approach to Highway Accident Cases
From the moment you contact our firm, we begin working on your case. We conduct thorough investigations to establish liability, preserve critical evidence, consult with expert witnesses, and build the strongest possible case for compensation. We handle all communications with insurance companies, protecting you from tactics designed to devalue your claim or trick you into accepting inadequate settlements.
We provide regular updates on the progress of your case and are always available to answer your questions and address any concerns you may have. Our goal is not only to maximize your financial recovery but also to provide the support and guidance you need during this challenging time.
Contingency Fee Representation
GJEL Accident Attorneys represents personal injury clients on a contingency fee basis, which means you pay no attorney fees unless and until we recover compensation for you. This “no win, no fee” arrangement ensures that cost is never a barrier to obtaining quality legal representation when you need it most. We advance all costs associated with investigating and pursuing your case, and you are never responsible for attorney fees if we fail in recovering compensation on your behalf.
Serving Concord and Throughout the Bay Area
Our firm represents clients who have been injured in accidents throughout Contra Costa County and the entire Bay Area region. We understand the unique characteristics of local highways and roads, have established relationships with local medical providers and expert witnesses, and are familiar with the judges, opposing attorneys, and insurance companies we encounter in Bay Area personal injury cases.
Understanding Catastrophic Injury Settlement Calculators
Catastrophic injury settlement calculators are sophisticated tools designed to help accident victims and their attorneys estimate the potential value of serious injury claims by systematically accounting for all economic and non-economic damages.
These calculators consider multiple factors, including past and future medical expenses, lost wages and diminished earning capacity, the cost of ongoing care and rehabilitation, life care planning expenses, home and vehicle modifications for disabilities, and non-economic damages such as pain and suffering, loss of enjoyment of life, and emotional distress.
While no calculator can predict with absolute certainty what a jury might award or what settlement an insurance company will ultimately accept, these tools provide valuable benchmarks by incorporating variables such as the severity and permanence of injuries, the victim’s age and occupation, the jurisdiction where the case will be heard, and comparable verdicts and settlements in similar cases.
For catastrophic injuries like traumatic brain injuries, spinal cord damage resulting in paralysis, severe burns, amputations, or permanent disabilities, settlement values can reach into the millions of dollars due to the lifetime of medical care, lost earning capacity, and profound impact on quality of life these injuries create.
An experienced personal injury attorney will utilize these calculators as one component of a comprehensive case evaluation, combined with consultations with medical experts, life care planners, economists, and vocational rehabilitation specialists, to build a detailed demand that accurately reflects the full extent of damages.
It’s essential to understand that insurance companies use their own calculations to minimize payouts. Therefore, having an attorney who can effectively counter lowball offers with well-documented evidence of actual losses is crucial for achieving fair compensation for catastrophic injuries. Call us now at +1-866-218-3776 to speak with our experts.
Take Action Today – Get the Help You Deserve
“Multi-vehicle accidents on busy highways like Highway 242 can be incredibly traumatic experiences, and the injured victims often face a confusing maze of insurance companies, each trying to minimize their own responsibility. If you were hurt in this collision, please know that you have rights under California law to full compensation for your medical expenses, lost wages, pain and suffering, and all other losses. Don’t give any recorded statements to insurance adjusters or accept early settlement offers before you understand the true extent of your injuries and have consulted with an experienced attorney. These cases involve complex liability issues, and having strong legal representation can make the difference between a fair recovery and being left to deal with mounting medical bills and lost income on your own. We offer free consultations and work on a contingency fee basis, meaning you pay nothing unless we successfully recover compensation on your behalf. Your focus should be on healing—let us handle the legal fight to get you the justice you deserve.” — Andy Gillin, GJEL Accident Attorneys
Suppose you or a loved one has been injured in a multi-vehicle collision on Highway 242 or any other Bay Area highway. In that case, we encourage you to contact GJEL Accident Attorneys for a free, no-obligation consultation. During this consultation, we will review the circumstances of your accident, explain your legal rights and options, and answer all of your questions about the claims process and what to expect.
You can reach us 24 hours a day, 7 days a week by calling our office at +1-866-218-3776 or through our Sacramento office. This consultation is provided at no cost, and you are under no obligation to hire our firm. If you do choose to proceed with representation, we will handle your case on a contingency fee basis, so you never have to worry about upfront costs or out-of-pocket expenses.
Time is critical in personal injury cases. Evidence can be lost, witnesses’ memories fade, and legal deadlines can expire. Contact GJEL Accident Attorneys today to ensure your rights are protected and you receive the compensation you deserve for your injuries and losses.
The Highway 242 collision near Concord Avenue serves as yet another reminder of the serious risks Bay Area commuters face every day on our highways. If you have been injured through no fault of your own, you do not have to face the challenges of recovery alone. GJEL Accident Attorneys is here to help you navigate the legal process and fight for the justice and compensation you deserve.
Resources for Highway 242 Accident Information and Reporting
If you have information about the Tuesday morning collision on Highway 242 near Concord Avenue, or if you need to obtain accident reports or additional details about traffic incidents in the area, the following resources can assist you:
California Highway Patrol – Contra Costa Area Office
The California Highway Patrol is the primary agency responsible for investigating and responding to traffic collisions on state highways, including Highway 242. The CHP Contra Costa Area office handles incidents throughout Contra Costa County and maintains records of traffic accidents on state routes.
- Address: 2929 Main Street, Martinez, CA 94553
- Non-Emergency Phone: (925) 646-4980
- Emergency (Accidents/Incidents): 911
- Website: https://www.chp.ca.gov/
- Online Traffic Incident Information: https://cad.chp.ca.gov/ (Live traffic incident map and information system)
To obtain a copy of the traffic collision report for this or any other CHP-investigated accident, you can request reports through the CHP’s online system or by visiting the Martinez Area office in person. Typically, a small fee is charged for accident report copies, and reports are usually available within 10-14 days after the collision.
Concord Police Department
While the CHP handles highway collisions, the Concord Police Department responds to traffic accidents on city streets and local roadways within the city limits of Concord. It can provide information about surface street accidents near highway on-ramps and off-ramps.
- Address: 1350 Galindo Street, Concord, CA 94520
- Non-Emergency Phone: (925) 671-3220
- Emergency: 911
- Website: https://www.concordpolice.org/
- Records Division: (925) 671-3030 (for obtaining traffic collision reports)
Contra Costa Transportation Authority (CCTA)
The Contra Costa Transportation Authority oversees transportation planning, funding, and projects throughout Contra Costa County, including the Highway 242 corridor. While CCTA does not investigate accidents, it provides valuable information about highway conditions, construction projects, and traffic patterns that may be relevant to understanding the causes of accidents.
- Address: 2999 Oak Road, Suite 100, Walnut Creek, CA 94597
- Phone: (925) 256-4700
- Website: https://ccta.net/
- Real-Time Traffic Information: Available through the CCTA website and the 511 Contra Costa traffic system
511 Contra Costa – Real-Time Traffic Information
The 511 system provides real-time traffic conditions, accident reports, road closures, and transit information for the Bay Area, including Highway 242 and other roadways in Contra Costa County.
- Phone: Dial 511 from any phone
- Website: https://511contracosta.org/
- Mobile App: Available for iOS and Android devices
Caltrans District 4 – Bay Area
The California Department of Transportation (Caltrans) District 4 office is responsible for maintaining state highways in the Bay Area, including Highway 242. Caltrans provides information about road conditions, maintenance projects, and highway safety initiatives.
- Address: 111 Grand Avenue, Oakland, CA 94612
- Phone: (510) 286-5959
- Website: https://dot.ca.gov/caltrans-near-me/district-4
- Highway Information: 1-800-427-ROAD (7623)
California Office of Traffic Safety (OTS)
The OTS provides statewide traffic safety data, collision statistics, and educational resources about highway safety. Their website offers detailed information about traffic accidents throughout California, including statistics for specific highways and jurisdictions.
- Address: 2208 Kausen Drive, Suite 300, Elk Grove, CA 95758
- Phone: (916) 509-3030
- Website: https://www.ots.ca.gov/
- Collision Data: Available through the OTS Collision Rankings system at https://www.ots.ca.gov/media-research/collision-rankings/
Reporting Dangerous Road Conditions
If you observe dangerous conditions on Highway 242 or other state highways that could contribute to accidents—such as potholes, debris, faded lane markings, malfunctioning traffic signals, or obscured signage—you should report these conditions promptly:
- Caltrans Customer Service: 1-800-427-ROAD (7623) or through the online service request form at https://csr.dot.ca.gov/
- CHP Non-Emergency Line: (925) 646-4980 for immediate hazards that pose traffic safety risks
Documenting and reporting dangerous road conditions not only helps prevent future accidents but can also be relevant to establishing government liability if hazardous conditions contributed to your accident.
These resources provide essential information for accident victims, witnesses, and anyone seeking better to understand traffic safety conditions in the Concord area. If you have been injured in a Highway 242 accident, obtaining the official traffic collision report and documenting all relevant information through these agencies is an essential step in protecting your legal rights and building a strong injury claim.

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